1. Who we are
This policy is from Haendel Adelson, doing business as Kadosh & Co ("we", "us"). It covers Kadosh Bot Enterprise (the "Software"), our Enterprise web pages, the application form, and our Discord server. Words defined in the Enterprise Terms mean the same here.
2. What we collect
When you apply
- your name, email address, typed signature, and the Discord username you give us;
- your answers to the application questions, and which agreement lines you ticked;
- a one-way scrambled code made from your network address, used to stop spam. We do not keep the raw address from the form.
The application page saves your unfinished answers in your own browser so you do not lose them. Your ticked agreements are never saved there.
When you activate and use the Software
- Licence data: your licence key, activation dates, the app version, and when your licence and device were first and last seen.
- Device data: a machine fingerprint made from your computer's hardware, and a device key created on your computer.
- Discord data: through Discord sign-in, your Discord account ID, whether you are in our server with the member role, and a Discord sign-in token we use to re-check that.
- Network data: your IP address and the program identifier your computer sends when it talks to our server.
- Security data: results of the Software's own integrity and tamper checks, failed licence checks, and ban records.
The daily log
The Software uploads its complete log file to our server every day, automatically. It does this at start-up, every half hour while running, and shortly after the trading engine stops.
The log records what the bot did and saw. That includes trades, orders, fills, positions, stops and targets, account balances, profit and loss, your broker and prop-firm account numbers, your settings, and errors. Before writing to the log, the Software removes API keys, passwords and access tokens from its safety-guard records and connection-error messages, and replaces your Windows user name with "[user]". We do not use the log to collect login details.
Payments
We keep records of what you paid, when, and how. Card and bank details are handled by the payment company you use. We do not store full card or bank account numbers.
When you contact us
We keep your emails and Discord messages with us, and any files you send.
3. Why we collect it
- to run, update and support the Software, and to fix problems;
- to check that the live bot behaves the way it was tested, and to improve it;
- to confirm you are paid up and bill you;
- to detect and stop sharing, resale, cracking and tampering, and to ban machines and accounts that break the rules;
- to prove what happened, and to enforce our Terms, including in court;
- to follow the law.
5. How long we keep it
- Applications: up to 180 days while waiting for a decision, 1 year after approval, 90 days after a refusal. If you withdraw, it is deleted at the next clean-up.
- Daily logs, licence, device and security records: for as long as your licence exists and afterwards for as long as they may be needed to support you, resolve a dispute, or enforce our Terms. This may be indefinitely.
- Ban records are kept until we lift the ban, so a banned machine or account cannot come back.
- Payment records: at least 7 years, for tax and accounting.
6. Security
We protect your information with reasonable technical measures, including encrypted connections, signed updates, and limited access. No system is perfectly secure, and we cannot promise that information will never be accessed without permission.
7. Your choices
- Email us to ask for a copy of your information, to correct it, or to delete it. We answer within 30 days.
- The daily log upload and the licence checks are required to use the Software. If you do not want them, do not install or use it.
- If you ask us to delete your information, your licence ends. We may keep what we need for payments, legal duties, security, disputes, and ban records.
8. Other things to know
- Adults only. The Software is not for anyone under 18, and we do not knowingly collect children's information.
- United States. We are based in the United States, and your information is stored and handled there and wherever our service companies operate.
- Changes. We may update this policy. The new version will be posted here with a new version date, and we will tell customers by email or Discord.
9. Contact
Haendel Adelson, doing business as Kadosh & Co
Email: del@kadoshgrowth.com